Customer Service Agent with Hungarian

Your responsibilities

• Handling email inquiries related to international football competitions and sporting events.
• Providing clear and accurate information to clients.
• Ensuring high-quality written communication and maintaining a professional image of the company.
• Assisting clients with questions about ticket availability, match schedules or seat allocation.

Our requirements

• Availability for part-time work (approx. 20 hours per week) - this is a temporary position until the end of May.
• Hungarian language proficiency at minimum B2 level.
• English proficiency at minimum B2 level (training and systems are in English).
• Strong written communication skills and attention to detail.
• Reliability, engagement and a positive attitude.
• Availability to participate in a 1-day paid onboarding training onsite in Warsaw.

Optional

• Previous experience in customer support is welcome, but not required - motivation and willingness to learn are key.

Benefits

• sharing the costs of sports activities
• private medical care
• remote work opportunities
• flexible working time
• fruits
• no dress code
• coffee / tea

What do you gain by working with CCIG Group?

• Remote work opportunity – we recruit candidates from all over Poland.
• A great start to your career – your potential is what matters most to us!
• Flexible working schedule tailored to your needs – easily combine work with studies or personal interests. Work stays at work.
• Two salary payments per month – always on time, helping you manage your budget comfortably.
• Transparent career path – joining our team opens real development opportunities.
• Fruit days and free coffee – because good energy and well-being matter.

What happens after you click “Apply”?

• We simply want to get to know you! Leave your contact details in the recruitment form and we’ll discuss everything over the phone 🙂
• We guarantee a phone call within 48 hours.
• Comfortable online recruitment – no need to leave your home. The meeting will take up to 30 minutes. We’ll present the job offer and talk about your experience.
• Feedback culture is very important to us – we respect your time and always get back to you with feedback, regardless of the final decision.