Customer Service Agent

Your responsibilities

• contact with customer (Sales Units around the world),
• accepting, registering and confirming customer orders in our system,
• analyzing and checking customer orders (correctness of item codes and quantities),
• registering and process business claims in a timely manner,
• attending in local S&OP process,
• close cooperation with production planners, transport and warehouse team.

Our requirements

• customer centric approach,
• positive attitude and passion for working with clients,
• fluent English (B2) – oral and written,
• experience in working with clients will be appreciated,
• bachelor level in Logistics or Supply Chain Management will be appreciated.

What we offer

You will support our vision of being the most trusted partner in achieving positive results for people facing mobility challenges. In return, you will receive our full support, the opportunity to train your skills and professional development.

Our employees work with us on the basis of an employment contract and enjoy benefits such as: Multisport card, private medical care or group insurance.

In our company, we do not work in fixed hours. You can start work between 7:00 and 9:00. This is an extremely valuable option when you are stuck in morning traffic etc. You can also work remotely on selected days.

Additionally, you can count on:

-possibility of obtaining an annual bonus in the amount of a monthly salary, paid at the end of the calendar year,

-free transport from Poznań,

-co-financing of training and courses and the possibility of developing skills as part of our Internal Trainer Academy,

-allowances from the Company Social Benefits Fund (e.g. co-financing of holidays, Christmas vouchers, school starter kits).

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• integration events
• dental care
• no dress code
• parking space for employees
• extra social benefits
• holiday funds
• school layette
• employee referral program
• charity initiatives

Recruitment stages

• I stage - meeting with manager and recruiter
• In between: behavioral analysis (15min)
• II stage - meeting with director and recruiter

Hiring Company

We are recruiting for ArjoHuntleigh Polska Sp. z o.o.

Arjo

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

Global Procurement at Arjo oversees all activities, quality and expenditures within our global supply chain, including components, raw materials, semi-finished and finished products, and third-party items. Our goal is to maintain high quality and the industry’s most responsible, agile, cost-efficient, safe, and compliant supplier base through strong partnerships and shared risk-taking, ultimately creating a more efficient and resilient supply chain that adapts to the dynamic demands of the global economy.