Customer Service Specialist with German (junior/mid)

Your responsibilities

• review maps data to assess business information accuracy based on client policies,
• engage with business, predominantly via quick outbound phone calls, to verify their business information,
• update client platforms based on verified information,
• make well-balanced decisions based on market-specific knowledge.

Employer requirements

• customer service attitude,
• fluent German and English language knowledge,
• availability for stationary work Monday to Friday from 9:30 a.m. to 5:30 p.m.,
• good written and oral communication skills, with excellent attention to detail,
• the ability to apply judgment on the job and the ability to effectively multi-task in a deadline-driven atmosphere,
• good time management, prioritization, and ability to work without close supervision and under pressure.

What employer offers

• extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
• open-minded and multinational environment,
• opportunity to be part of a global organization focused on development,
• professional development and a clear career path,
• training & development opportunities including language courses.

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• integration events