Key Account Manager

Your responsibilities

• Facilitate and support various audits, including TS or VDA audits, development audits, engineering audits, logistics audits, process audits, financial audits, and warranty audits.
• Drive and monitor account profitability by focusing on key financial metrics such as Gross Margin and EBIT.
• Analyze customer scorecards and implement actionable strategies to enhance customer satisfaction.
• Evaluate Requests for Quotation (RFQs) from customers and provide comprehensive guidelines for the preparation of cost estimates.
• Manage access to customer intranet sites and ensure the internal distribution of the latest customer data, especially when reaching key business milestones.
• Efficiently communicate and transfer new customer requirements to the relevant internal teams as soon as they are received.
• Oversee all customer-facing reporting to ensure accuracy and timeliness.
• Actively participate in program management review meetings to drive project success and alignment.
• Collaborate with the Marketing department to align strategies and objectives across the organization.

Our requirements

• A university degree in Mechanical or Electromechanical Engineering.
• Proven experience in a similar role, demonstrating a strong understanding of the job responsibilities.
• Fluent in English with excellent communication skills.
• Willingness to travel as needed to support business objectives.

What we offer

Mode: hybrid (1day HO per week)

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• fruits
• integration events
• preferential loans
• no dress code
• coffee / tea
• drinks
• parking space for employees
• extra social benefits
• meal passes
• holiday funds
• christmas gifts
• employee referral program

Job Description

We are seeking a highly skilled and experienced Key Account Manager - Specialist to join our dynamic and innovative sales team.

As a Key Account Manager - Specialist, your primary responsibility is to develop and maintain strong, strategic relationships with key customers. You act as the central point of contact, ensuring customer needs are fully understood and addressed while aligning these needs with the company's strategic goals. By effectively managing communication, coordinating with internal teams, and delivering tailored solutions, you help drive customer satisfaction and account profitability. Your role involves analyzing customer data, identifying growth opportunities, and proactively addressing any issues to build lasting partnerships and support the overall growth of the business.

Tenneco Automotive Eastern Europe Sp. z o.o. (Gliwice)

Tenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket