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Obowiązki Retail Sales Advisor - Longines (Maternity Cover) The companyFounded in 1832 at Saint-Imier in Switzerland, the Compagnie des Montres Longines Francillon S.A., more commonly known as Longines, is proud to have the oldest registered trade mark in the world. Over the years, Longines has played a pioneering role in many technological breakthroughs, with a particularly strong presence in the aviation industry and in the timing of sports events, while constantly exhibiting its characteristic elegance across the globe.In one such example, Longines helped shape the history of the sporting world by introducing the first timing mechanism automatically triggered by an electric wire. Since then, the brand has been designated as the official partner and timekeeper of international federations and prestigious sporting events throughout the world. Longines has also marked the history of aviation and navigation by timing, among other feats, the first non-stop solo flight across the Atlantic by Charles Lindbergh.Today, the brand remains at the cutting edge of innovation and seeks to ensure that all its watches offer a unique combination of tradition, performance and elegance. A prominent player in the fields of equestrian sports, artistic and rhythmic gymnastics, Alpine skiing and tennis (through its presence at the French Open), Longines continues to support the landmark events of contemporary sporting history. The brand with the winged hourglass logo is today present in over 140 different countries. Job descriptionSales• Greet and serve all customers providing a friendly service and delivering a full and memorable experience.• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.• Ensure good knowledge of all functions of watches.• Provide reliable information to customers in all matters relating to sales and customer service.• Help display merchandise as directed.• Contribute to the store reaching its monthly, quarterly and annual sales targets.• Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.Security• Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.• Maintain/build a general awareness of products and security hot spots.• Follow Company policy and procedures for opening/closing the store.• Maintain correct processing of all deliveries.• Follow airport security checks, where necessary, and all BAA/Heathrow guidelines.Cash Handling/Payment Transactions• All transactions to be handled in a responsible and secure way.• Till functions, cashing up, payments and general duties.• Dealing with, and handling of, cash, credits cards and international currency.Care of the Store• Ensure the store is kept clean and presentable at all times.• Back of house and shop floor are both just as important.• Health and Safety aware.• Good Visual Merchandising standards.Communication• Adhere to company policies and regulations.• Attend briefing sessions as directed by your line manager.• Can present, and conduct, themselves in a professional manner to both customers and colleagues.• Can deal with international customers and familiar with their customs and culture.• Can communicate clearly to consumers and colleagues.Product Knowledge• Attend regular training days.• Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.• Be able to deliver good product knowledge to our customers.Other• To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager. ProfileEssential• Experience in the Retail Industry at a sales advisor level.• Preferably from a watch/jewellery, or prestige retail back ground.• Must have an understanding of luxury retail.• Must enjoy their work and have a natural passion for Longines, watches in general, or selling in a luxury retailer.Preferred• Have experience in the luxury market.• Have experience with luxury watches or jewellery.• Be accommodating to shifts, longer trading hours and staying late for VIP’s etc.• Have experience dealing with international customers.• Ability to communicate in other languages for example, Mandarin or Arabic. Osoby zainteresowane ofertą pracy prosimy o przesyłanie swojego CV klikając w przycisk "Aplikuj teraz".
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